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10 things I would like to make the iPhone do or it should do better
Benjamin J. Higginbotham
With the hype surrounding the iPhone it seems that everyone wants it to do everything.  Before I start my list of iPhone 2.0 "wants" I thought it would be prudent to mention that never before have I seen a smartphone so beautiful, easy to use and powerful.  The iPhone does the 4 things I need very, very well: phone, e-mail, web browsing and SMS.  In my opinion the iPhone does these 4 things better than any other device on the market by a very large margin.  After playing with the device for well over a week I have a list of features I would like to see outside of the normal ringtones and more YouTube videos and removable battery complaints.  Maybe I can do some of these things today and I would ask the community to help enhance this list and help figure out how to do some of these items:

1 - Better IMAP subscriptions.  I already use IMAP as my primary method for e-mail.  It's beautiful being able to grab a new device and have all of my mail download in a couple of minutes with full folder structure and messages.  I have a couple of folders that I use primarily offline such as archives and shared mailboxes (yes these show up too unlike the Blackberry, Palm and Windows Mobile devices) that I simply don't need on the iPhone.  While it's no big deal to ignore these folders it would be nice if I could select which folders I would like to subscribe to like in every other IMAP client I have used.

2 - Google Docs and Spreadsheets.  Did you know that Google Docs works on the iPhone?  Well, it mostly works.  You can open your Google Docs account, you can view your list of docs and you can even ready your documents that you created on your Mac or PC.  If you want to start a new doc or edit an existing document, well, you're out of luck.  Google Docs appears to only work in read only mode.  I know I'm being picky here, none of my other smartphones can even do that, but it would be nice to take it to the next level.  There may be a reason that I can't edit documents and that is...

3 - No cut/copy/paste.  Heck, no item selections.  Even Windows Mobile has this!  I can't select a line of text to delete it.  I can't select a line of text to cut/copy/paste it.  I simply can't select a line of text!  Makes it really hard to edit a text document when you don't have simply cut/copy/paste features such as those found in the original Macintosh built in 1984.

4 - IMAP Idle.  I would love to know if the mail client supports IMAP Idle.  It seems that I'm getting mail on my iPhone before I get it in my mail account.  I know my server supports the idle command, but what about the iPhone?  It could also be the luck of the draw when it comes to scheduled checks.

5 - Custom SMS Tones. I have always wanted this feature in a smartphone and to date I have never figured out how to do it on any platform...  I would like t have different alert sounds for SMS.  Just as I can have different ringtones for callers, so too would I like to be able to set up different SMS alert tones based on who is sending the message.  In my scenario I monitor a series of servers with an outside service that will SMS my phone when something goes offline.  An alarm tone would be nice for those messages, a tweet tone would be nice for twitter messages and a bell tone would be nice for most everything else.

6 - Unified communications.  This one is less Apple and more GrandCentral...  I use a GrandCentral phone number to forward calls to whatever phone I want.  I was hoping that GrandCentral would have implemented SMS forwarding before the iPhone launch so I could migrate completely to that number.  Alas they have yet to announce anything along the lines of SMS.  My real gripe is that I can not manage my GrandCentral from my iPhone.  For reasons I don't understand at all GrandCentral requires the use of Adobe Flash to log in.  What they are doing that requires flash is beyond me, but the iPhone does not support flash and GrandCentral requires it.  One of the two needs to get this fixed.  Of course it would be nice if Apple would support flash but they seem to have gone out of their way to not support it, so I won't hold my breath.

7 - Video on the camera.  The still camera is beautiful.  Not as good as a Nokia N95, but close enough for most users.  I find it odd that I can watch YouTube content on my iPhone but I can't create any.  I would love to see Apple create a video camera application to allow me to record a video, do basic editing (iMovie on my iPhone) and send that to YouTube or e-mail it off to services like Blip or Revver over my not-so-fast EDGE connection.  I don't want to have to carry a video camera with me everywhere and the iPhone is good enough at photos, now we just need video support.

8 - Interaction with AJAXy web pages.  The Google Maps app on the iPhone is awesome.  What if I want to look at a mashup?  What if I want to find a home on a site like coloradohomestop.com?  I can see the map, I can see the properties but there's no way for me to zoom in including the standard google zoom bar.  I'll say that these sites get a lot further than any other mobile device out there.  Most smartphones just show the header and then die, the iPhone shows the whole site.  I just can't use it because I can't interact with the page.  Being that Apple would like to make AJAX the development platform for the iPhone (yeah right) I think that they should make the Safari browser just a bit better when it comes to being able to interact with web sites.

9 - Bluetooth VCards.  I am flabbergasted that I can not send my personal VCard to other phones let along other iPhones.  If I find another smartphone user or I'm in a social environment and I want to share my details, why can't I just say 'share card'?  This seems to be a huge oversight on Apple's part and even dumb phones can do this.  The iPhone *has* Bluetooth, why not allow me to select my card from contacts and send to other Bluetooth devices?  I can only hope that they had to cut this feature to get the phone to market because as it stands this one missing feature is a huge disappointment.  

10 - iTunes integration for all aspects of my new AT&T account.  Activating, for me at least, was super easy through iTunes.  The AT&T web site for account management isn't up to Apple's level of user friendliness.  I would love to be able to manage my account directly in iTunes.  Minutes used, minutes left, upgrade or downgrade my service plan, paying my bill or anything having to do with my iPhone.  It should feel like one huge integrated service, right now it feels mostly integrated.

With these complains and requests would I go back to my Treo 700wx, Treo 700p or Blackberry?  Oh hell no.  You'll have to pry my iPhone from my hands!  Never before have I seen the web, e-mail and SMS done so well on any other phone.  The list of features I would like to see on everyone elses smartphones is so large it's not even worth posting.  No device is perfect, but I would say that the iPhone is the closest I have seen to date by a very, very long shot.  Apple has a few kinks to work out but I have no doubt that in future iPhone software releases we'll see a lot of these items ironed out. As for the above list, anyone have any ideas on how to make some of that stuff work?

Want more lists of things Apple can touch up?  Check out Aaron Landry's Ten Things Apple Could Quickly Fix With the iPhone



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Comments

1. Posted by: Aaron on July 10, 2007 5:11 PM:

Great post.

In my top ten would be an instant messaging client. Not easy. As far as I understand it a few of these things needs to happen:

* Collaboration with IM providers to handle an iPhone connection as it goes in and out of EDGE and pops between WiFi networks.... or....

* A back-end to handle a stable connection to IM providers and to deliver and send the data the iPhone needs when it needs it and from various access points.

* Some way for the iPhone to handle traffic-heavy protocols such as AIM (If you have over 50 buddies, all the joining/parting/status updates/idle times, while being low bandwidth, is constant bandwidth and therefore a battery drain.)

I'm glad I don't write instant messaging clients for mobile devices.




2. Posted by: Vincent Paquet on July 11, 2007 12:17 AM:

Ben,
You can use the GrandCentral mobile site, which does not require Flash, at http://m.grandcentral.com. The site has been optimized for speed, which is particularly useful on the EDGE network used by the iPhone.
Vincent




3. Posted by: Mike Elliott on July 11, 2007 1:41 PM:

Definitely agree with you on the lack of cut/copy/paste. It's really annoying to delete characters one at a time.

http://mikeelliottsblog.wordpress.com




4. Posted by: Syrup on July 12, 2007 5:57 PM:

These additions would all be nice. If they don't happen though you could always do this:

http://one.revver.com/watch/326933/flv/




5. Posted by: TheInternetExperiment.com on July 12, 2007 11:34 PM:

Did you see the guy put the iphone through a blender? You can watch it on youtube or willitblend.com

you gotta see this




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